AVL North America

Sales Support Coordinator I

US-MI-Plymouth
1 month ago
ID
2017-2018

Overview

Working with Technical Sales Support and Account Managers to create final customer proposals and process all forms of Purchase Orders.

 

"Applicants must be currently authorized to work in the United States on a full-time basis. Employer will not sponsor an applicant for a work visa for this position.”

Responsibilities

Roles:

  • Proposal Support:

 

  • Gain working knowledge of AVL Quote and Offer RL to enable obtaining files needed to build quote built by Technical Sales Support.
  • After estimation on projects is completed by TSS personnel, generate MSWord® document to finalize quote to meet AVL quote standards with:
  • AVL Quote formatting standards
  • Customer quote requirements
  • Adherence to approved terms and conditions
  • Administration of proposal storage and support documents on AVL network and SalesForce
  • Administration of SalesForce opportunity data
  • Purchase Order (PO) Processing:

 

  • Gain working knowledge of AVL Quote & Offer RL proposal application to enable modification of quote to match PO.
  • Administration of SalesForce opportunity data to enable “booking” of order.
  • Adherence to match PO back to quote or standard pricing with required information:
  • Ship To / Bill To
  • Payment & Invoicing Terms
  • Purchase Terms & Conditions
  • Ship Date
  • Ability to identify and clearly communicate purchase order issues to Account Managers, internal teams and customer to work toward acceptance or change of PO.
  • Any other functions or tasks as requested by his/her supervisor.

Qualifications

Qualifications/Skills:

  • Bachelor’s degree or equivalent experience preferred.
  • Ability to share work load in team environment.
  • Ability to use or learn AVL Quote & Offer RL proposal application.
  • Working knowledge of SalesForce preferred.
  • Proven, tested ability with Microsoft Office computer skills required.
  • Excellent verbal and written communication skills.
  • Proven logical thinking ability.
  • Strong organizational skills.

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